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Price Match Promise

Price match promise

 

If you can find the same product on another website for a lower price Sleep Express will endeavour to match that price.  This ensures that not only will you be paying the lowest possible price for your chosen product, but that you will also benefit from our excellent customer service and efficient delivery system.

Please telephone us on 02036330002 or e-mail us at info@sleepexpress.co.uk with your price match request.

When contacting us, it is mandatory that you provide the following information:

 

Name

Telephone Number

Email Address

Product you have seen

Price of product seen

Website in which you have seen the product of interest - Please provide the address of the website

 

*Please note that the exact product specification including special options and drawers must be included

Once we receive your information, our sales team will actively seek to prove your price match request and contact you by telephone. (Please ensure that you provide us with a telephone number to which you are accessible to.)

Please allow up to 24 hours for a reply.


Terms and Conditions:

 

Sleep Express Ltd can only provide this service on products that:

Are on our website

Are made by manufacturers that we hold accounts with

Sleep Express Ltd will not price match any of the following types of goods:

Shop damaged

Shop floor models

Second hand

Discontinued goods

Bulk buys ( Note that bulk purchase negotiations with other web retailers are unable to be proved)

A price match can only be provided on current prices.

A price comparison must come from a recognised, reputable, legally trading UK internet bed retailer.

The approval of the retailer is up to the discretion of Sleep Express Ltd.

Price matches will not be authorised in conjunction with any other offer, discount or promotion.

Once the price has been matched, it will remain matched for a period of 1 hour.  If the customer exceeds this time limit a new request must be made.

The price match is non-transferable. The matched price will only apply to the person purchasing the good.

The price match will apply to the overall basket price and will take into consideration delivery charges and any other charges incurred that do not relate directly to the product.

Sleep Express Ltd reserves the right to decline, terminate or revoke any request made by the customer

If for any reason you see a product cheaper elsewhere, please email us on info@sleepexpress.co.uk and we will be happy to match the price.